FREQUENTLY ASKED QUESTIONS

Find answers to the most common questions about our services, pricing, process, and delivery. Everything you need to know is collected here in one place.

Pricing and Budget

How much does it cost to create a video?

Our custom videos start at USD 3200. The final price depends on factors like length, complexity, deadlines, and any special requests. If you have a specific budget that is lower than USD 3200, we can still explore what is possible through a discussion.

Can you create something below USD 3200?

Yes. We sometimes offer solutions below this price based on your goals and the scope of work. Let us know your budget and we will advise on the best approach.

How do I estimate the cost of my animation?

Your total cost depends on script length, animation style, voiceover, and production complexity. Once we understand your idea, we can provide a detailed cost breakdown.

Do I still have to pay per minute if my video is only a few seconds long?

We have a minimum project requirement of thirty seconds. If your video is shorter, the pricing remains the same, although we may offer discounts depending on the scope.

Do you offer discounts?

Yes. Discounts may be available for social causes, bulk orders, early bookings, or full upfront payment. Let us know your situation and we will advise.

Payment and Legal Terms

What is the payment schedule?

Our payment structure is flexible and based on agreement. A common setup is a 50 percent upfront payment to begin production and the remaining 50 percent when the video is complete.

Who owns the copyright to the final video?

Once the project is fully paid, you receive full usage rights to the final video. You can publish it anywhere you like, including websites, ads, and social media. We only keep the right to showcase the project in our portfolio unless you request otherwise.

Can I request full copyright ownership of all project files?

Yes. If you need complete ownership of source files such as project files, layered artwork, or raw animation assets, we can provide them for an additional licensing fee. This is optional and depends on how you plan to use the assets.

Are there any legal restrictions on how I can use the video?

You are free to use the video for marketing, sales, fundraising, internal training, or social media. The only restriction is redistribution of the raw assets or using them in a way that violates third party rights. If you need legal clearance for specific platforms or territories, we can guide you.

Do you handle licenses for music?

Yes. We provide royalty free music that is legally licensed for your project. If you prefer a specific soundtrack or a premium commercial license, we can arrange it for an additional fee.

What if I need the video to follow specific legal or compliance rules?

We can adapt your script and visuals to follow brand guidelines, regulations, or compliance requirements for industries such as finance, healthcare, or SaaS. Share your requirements early and we will ensure the video meets your standards.

Do you offer white label services?

Yes. We can produce videos for your clients under your brand. You keep full ownership and branding of the final work.

Production Process

What is the typical timeline for a project?

A one minute custom video usually takes 9-10 working days, including scripting, storyboarding, design, animation, sound, and revisions. Faster delivery is available upon request.

What is included in a one minute video?

A one minute script usually contains around 100 to 110 words. For longer videos, you can multiply this number to estimate the ideal word count.

What is your scriptwriting process?

We begin by understanding your goals and brand voice. Our team drafts the script within one to two days and sends it to you for review and feedback.

What is a storyboard?

A storyboard is a visual sequence that outlines each scene in your video. It helps you understand how your message will flow before we move to full production.

How involved do I need to be in the production process?

Your involvement is welcomed during key stages such as scripting, storyboarding, and design review. Timely feedback helps the project move smoothly.

How do you make sure you understand my preferences?

We collect your preferences early on through a questionnaire, reference videos, and calls. This ensures that our creative direction aligns with your expectations.

Animation and Creative Style

What is the difference between an explainer video and a product demo?

Explainer videos present the overall value of your product or idea. Product demo videos focus on specific features and show how your product works in detail.

Why should I invest in a professionally produced demo?

A high quality demo increases trust, communicates value clearly, and helps potential customers understand your product faster. This is especially helpful for SaaS or technical products.

Do you create brand videos?

Yes. Brand videos communicate your mission, story, and values. They may include interviews, b roll footage, animation, or motion graphics.

Do you create short form videos for social media?

Yes. We produce short videos for platforms like TikTok, Instagram, YouTube, and LinkedIn. These work well for teasers, announcements, and quick educational content.

Technical and Delivery Related

What resolution will my video be delivered in?

We typically deliver videos in 1920 x 1080 HD. If you need a different resolution such as 4K or vertical formats, just inform us when placing your order.

Can you show examples of your previous work?

Yes. You can view samples on our website.

Is your team available in my timezone?

Yes. Our team works remotely across multiple countries, which allows us to support clients in any timezone.

Do you work with international voice artists?

Yes. We have access to a wide range of national and international voiceover talent. We can record in various languages depending on your project needs.

What is your revision policy?

We offer 3 revisions during each production process to make sure the final video matches your expectations. Any additional revisions after the final approval may incur an extra fee.

What makes an explainer video successful?

A successful explainer video communicates a clear message, resonates emotionally, addresses customer needs, and keeps viewers engaged. We measure success through viewer retention, clarity, and conversion impact.

Can you create custom music for my video?

Absolutely. We can produce a custom soundtrack tailored to your brand. This option is ideal if you want something unique that is not used by anyone else.

Do you include sound effects in the video?

Yes. We include professional sound effects to enhance the storytelling and make the animation feel more alive. If your project needs advanced sound design, we can provide that as well.

Who handles the legal rights for voiceovers?

We secure the proper voiceover usage licenses for your project. These licenses allow you to use the voice recordings across all your marketing channels without additional fees.

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